Frequently Asked Questions

Our office and warehouse is located in Orange County, California where all the magic happens. Your orders are shipped directly from our warehouse.

Explore our Pinterest page for inspiration. The link is available below.

Check out our Pinterest for design inspiration.

We specialize in customization. Our website showcases our main garments available for customization in our bulk catalog, and we also have products for select sororities and fraternities available for individual purchase on our store. Along with custom garments, we can also create bags, keychains, stickers, banners, and more!

Yes! We submit all designs to each chapter’s Nationals for approval before we start production.

Link to licensed universities.

We drop new designs and garments on our online store multiple times a month, announcing on our social platforms when they drop. So make sure you are following us!

Follow us on 👉🏼 Instagram.

Yes, we have size guides for our garments available on our Instagram highlight as well as under each product in our bulk catalog and each product listed on our online store.

Delivery times for custom orders vary based on the garment type and the complexity of the design. On average, production takes 4–8 weeks, but timing may shift depending on seasonality and demand. Orders may arrive slightly earlier or later than this estimated window. 

No, we also have a variety of items available for individual purchase on our online store.

Check out our online store, where you can purchase individual pieces with no minimums, and new items are added each week! Individual merch pieces are also available during our limited merch drops and in-person pop-ups.

Before production, we submit all designs to Nationals for approval. Once approved, we proceed with production and keep you informed.

The cost varies depending on style, embellishments, graphics, garment, and quantity. We can provide an estimate after you fill out the merch inquiry form.

We offer customized bulk orders in two formats:

1. Traditional Bulk Order: All items are shipped together and invoiced to one representative.

2. Link Order: Our team creates a custom storefront for your chapter, allowing members to select their items and check out individually. Orders can be shipped directly to each member for a delivery fee, or shipped together to one address at no additional cost.

If you’d like a portion of your merchandise sales to go toward a philanthropy or specific cause, we can easily build that into your order. We’ll add your desired donation amount to the item price and then issue a check for the total difference raised.

For example, if tees cost $20 each, we could price them at $25. If 100 tees are sold, we would donate $500 to the cause of your choice via check.

While we currently don't have a partnership program, we offer internship opportunities in marketing and sales. Our interns serve as valued campus representatives.

Yes, we do! You can learn more about our internship program under the “Internship” tab on our website. Applications open twice a year for the fall and spring semesters. We announce application open and close dates on our social media channels.

After placing a bulk order, our finance team will send an invoice to your email. From there, we accept card payment (with an additional 3% processing fee), ACH, and checks. All details are included in the invoice email.

Yes, we accept checks sent to our home office address. Please allow up to two weeks for delivery and processing, as mailed checks can sometimes take longer than expected to arrive.

Due to the custom nature of our products, all sales are final. However, we will rectify any misproduced or damaged items.